While there are countless benefits to contracting security, there is an oft-cited drawback: loss of control. However, as the following case study shows, for companies that want to retain it, control and outsourcing need not be mutually exclusive.

The Ligue’s review of Government Transparency Institute data suggests that public tendering for guard services must substantially improve, as practices in those tenders are worse than in tenders for comparable services.

Some service providers count on consumers to skip due diligence when contracting for services, which results in lower quality work and more consumer complaints. Here is how that plays out in the security sector and what organizations should do to be more informed security consumers.

Security officer quality takes center stage at the most critical of times, from disruptions at shareholder meetings to campus protests. Managed correctly, such events may be quickly forgotten. Handled poorly, and they can gain media attention and do lingering damage to an organization’s reputation.